Use cases · Recruiting & staffing

Candidates answer texts they'd never answer as calls

ATS and staffing platforms move at texting speed: interview invites, shift offers, document chasing. Handset turns your workflow triggers into compliant SMS from per-client numbers — with campaigns and numbers provisioned by API as fast as you add customers.

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Templated sends from your triggers

Webhooks in your product fire POST /v1/messages — templates stay in your app, compliance runs in ours.

Numbers by market, per client

Search and buy area-code-specific numbers programmatically as your customers open new markets.

Campaigns without spreadsheets

10DLC brands and campaigns are API objects with status webhooks — onboarding a new client is code, not tickets.

Two-way, threaded

Candidate replies thread per conversation, ready to render inside your ATS timeline.

shift-offer.ts
// A workflow trigger in your ATS
await sendMessage({
  body: {
    from: client.tenant.numberId,
    to: candidate.phone,
    body: template("shift_offer", { shift, rate }),
  },
  headers: { "Idempotency-Key": trigger.id },
});

This page exists because a staffing platform asked for exactly this — and couldn't get it from their UCaaS provider. We built Handset so the answer is yes.

How it maps to the API

1 · Tenants & numbers

Tenant per client company

Each staffing client gets isolated numbers, threads, and opt-out lists.

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2 · Compliance

Register their campaign by API

Brand → campaign → approval webhook; test mode approves instantly for development.

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3 · Messaging

Trigger, send, thread

Interview invites and shift offers from your workflow engine; replies as webhooks.

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Sound like your platform?

Three design-partner slots: free early access, white-glove 10DLC, and a founder on the call.

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